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Books, CDs, Etc.

BILL LAMPTON'S SERVICE STANDARD
Providing a premium level of service
In a highly cooperative fashion
Bringing prominent and permanent value
Making your investment your best bargain ever

 

Quantity : 

Orders accepted from within the U.S. only. Outside the U.S., order Bill's book from Amazon.com

 

Boston-based Don Mitchell, co-author of The Ultimate Competitive Advantage: “The Complete Communicator is simply the best, most complete communication book it has been my pleasure to read.”

Entrepreneur Anne Koark, Munich, Germany: “A book that should be read in every company over the world.”

  • The Complete Communicator: Change Your Communication, Change Your Life!
  • 85 practical tips, in clear, compelling language
  • Every tip is useful personally and professionally
  • Nine chapters on major communication topics
  • Hardback edition. Your investment: $24.95
  • Add $3.85 for priority mailing, total of $28.80

E-book: E-Mailing Excellence:

55 Tips for Cyberspace Success

Quantity:    

Available in the U.S. and internationally
Downloadable purchase, no shipping involved

Terry Brock, marketing coach and syndicated columnist, said: "This book is a must-read and must-implement tool for those of us in the Information Age. Thank you for packing so many useful ideas into it!"

Watch Terry's One-Minute Video Testimonial

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Joe Escobar, Editor in Chief, Aircraft Maintenance Technology, says that "Anyone who uses e-mail for personal or business correspondence would benefit from reading this e-book."

Steven Freund, General Manager, The Ritz-Carlton Lodge, Reynolds Plantation, says "Bill has a knack for offering very clear and practical advice for people and companies trying to improve the effectiveness of their internal and external communication."

Terry Brock, marketing coach and syndicated columnist, said: "This book is a must-read and must-implement tool for those of us in the Information Age. Thank you for packing so many useful ideas into it"
  • Every tip stated briefly, explained clearly
  • Covers both effectiveness and etiquette
  • Identifies the most serious mistakes, tells how to avoid them
  • Useful information for orientation and training
  • Defines an employee's
    e-mail responsibilities
  • Not only tells what to include, but what to leave out of e-mails
  • Describes the appropriate language for business
    e-mails
  • Moderately priced, so you can order multiple copies for your company
  • Your investment: $12.97

Maintaining Maximum Motivation CD


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Orders accepted from within the U.S. only. Outside the U.S., order Bill's book from Amazon.com

Roger Revell, President of Revell, Inc. in Missouri: “Your motivation CD presentation is excellent. Practical, heart-spoken, clear with actionable suggestions.”

Vince Dooley, University of Georgia Athletic Director: “The CD is very good.”

Carol Hacker, President of Carol A. Hacker & Associates: “He offers superb insights and loads of practical ideas that the listener can put to use immediately. This CD is a ‘must have’ for anyone who is serious about maintaining maximum personal motivation and living life to the fullest!”
  • Maintaining Maximum Motivation: Strategies for Staying in High Gear!
  • A twenty-minute audio program that will boost your morale-permanently.
  • A great item to share with your professional associates
  • Condensed version of Bill’s powerful half-day motivation seminar
  • Your Investment: $25
  • Add $3.85 for priority mailing, total of $28.85

The Complete Communicator

Plus

Maintaining Maximum Motivation CD


Quantity : 

Orders accepted from within the U.S. only. Outside the U.S., order Bill's book from Amazon.com
Special Opportunity!
Order both the hardback book, “The Complete Communicator,” and the audio CD titled “Maintaining Maximum Motivation”—for a total of $39.95. This combination gives you a 20% saving!

NOTE: When you purchase this combination, shipping is free!

How To Become A Dynamic Speaker! CD

Quantity : 
Orders accepted from within the U.S. only. Outside the U.S., order Bill's book from Amazon.com
Frederick M. Smith, owner-agent, Fred & Carol’s Traveltime, Full Service Travel Agency, Midlothian, TX, said this after hearing Bill Lampton, Ph.D., speak four times aboard the Regatta cruise ship: “Each time his comments were inspiring, entertaining, thought provoking, and motivational.” He called Bill “a highly gifted and effective speaker. It was a great positive experience for my wife and me.”

In this audio CD, Bill gives you his keys to dynamic speaking . . .the same keys he has taught in seminars and shared with his personal coaching clients.. In this informal yet highly informative 35-minute interview by Doug Smart, CSP, you will get Bill’s advice on:
  • Defining Dynamic Speaking
  • Learning to control stage fright
  • Including humor in your speech—pros and cons
  • Four methods of preparation/delivery—and Bill’s favorite method
  • The “speaker’s trump card”—every speaker’s secret weapon
  • Creating “the illusion of the first time”
  • Holding a conversation with your audience
  • Reducing your reliance on notes, improving eye contact
  • Forget being perfect, be authentic
  • Your investment: $39.95
  • Add $3.85 for Priority Mail, total of $43.80

Bill’s pledge: “Listen to this CD, implement my advice, and you will become a more dynamic speaker than you ever dreamed you could be. Audiences will welcome your improved presentations. Not only will your speaking generate applause—you will get the results you want.”

 

How To Succeed in Sales! CD

Quantity : 
Orders accepted from within the U.S. only. Outside the U.S., order Bill's book from Amazon.com
Doug Smart, CSP, a business consultant with a strong track record in real estate sales, interviews Bill Lampton, Ph.D., for 35 minutes. Through his responses, Bill applies his nationally recognized communication expertise to the sales arena.

Bill’s sales training clients include Lab Products, Inc., Large & Gilbert and the Waterford Hotel Group. Like those corporations, you will boost your sales when you hear Bill discuss:
  • Listening your way to a sale
  • Your Universal Selling Proposition
  • Keeping in touch with prospects without becoming a nuisance
  • Tactful ways to get more referrals
  • Sales language—“taboo words” and “terrific words”
  • How selling has changed over the last twenty years
  • Sure-fire steps to remembering names
  • Communication styles—the DISC system
  • Your investment: $39.95
  • Add $3.85 for Priority Mail, total of $43.80

New CD for Writers Who Want to Publish More!

How to Write Like a Bestselling Author!

Hear Bill Describe 12 Guidelines to Great Writing

Quantity : 
Orders accepted from within the U.S. only. Outside the U.S., order Bill's book from Amazon.com
  
  • The dozen guidelines that have helped Bill publish hundreds of articles and a book
  • Twelve steps for becoming the writer people love to read and editors look for
  • Plainly stated, easily understood, with vivid examples
  • Techniques that will identify you as an accomplished professional
  • Your Investment: $25
  • Add $3.85 for Priority Mail, total of $28.85

New CD for companies that want to lead their
industry as a model for customer service.

"How to Give Magnificent Customer Care!"
A 35-minute audio program that will
revolutionize your customer relationships

 

How to Give Magnificent Customer Care CD cover

Quantity : 
Orders accepted from within the U.S. only. Outside the U.S., order Bill's book from Amazon.com
Vince Dooley--legendary coach and athletic director at the University of Georgia for forty years--wrote this after Bill spoke at the Athletic Association's Mission Renewal Day: "Your insight into the areas of customer care was most welcomed
and I am sure every employee in attendance was able to learn something that will promote a commitment to customer service."
  • Customer Care is everyone's responsibility
  • It starts at the top
  • Empowerment helps employees act immediately
  • Profiling today's customer
  • Listen your way into the customer's heart and mind
  • Answering complaint letters
  • Customer friendly language
  • Telephone tips and strategies
  • Your Investment: $39.95
  • Add $3.85 for Priority Mail, total of $43.80

All purchase have a 15 day return policy. 
Any item returned in undamaged condition can receive a 
full refund less shipping. After 15 days of receipt, all sales final.

Email to: Bill Lampton, Ph.D.

“Learn more. . .Earn More!”

Write him at:
Championship Communication
P.O. Box 908267
Gainesville, GA 30501-0920

Call: 678-316-4300