BILL
LAMPTON'S SERVICE STANDARD
Providing a premium level of service
In a highly cooperative fashion
Bringing prominent and permanent value
Making your investment your best bargain ever
The Complete
Communicator
Orders accepted from within
the U.S. only. Outside the U.S., order Bill's book from
Amazon.com
Boston-based Don Mitchell, co-author of The
Ultimate Competitive Advantage: “The Complete Communicator is simply the
best, most complete communication book it has been my pleasure to read.”
Entrepreneur Anne Koark, Munich, Germany: “A book that should be read in
every company over the world.”
The Complete Communicator: Change Your
Communication, Change Your Life!
85 practical tips, in clear, compelling
language
Every tip is useful personally and
professionally
Nine chapters on major communication
topics
Hardback edition. Your investment: $24.95
Add $3.85 for priority mailing, total of
$28.80
E-book: E-Mailing
Excellence:
55 Tips for Cyberspace Success
Available in the U.S. and
internationally
Downloadable purchase, no shipping involved
Terry Brock, marketing coach and syndicated
columnist, said: "This book is a must-read and must-implement tool for those of
us in the Information Age. Thank you for packing so many useful ideas into it!"
Watch Terry's One-Minute Video
Testimonial
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Joe Escobar, Editor in Chief, Aircraft
Maintenance Technology, says that "Anyone who uses e-mail for personal
or business correspondence would benefit from reading this e-book."
Steven Freund, General Manager, The Ritz-Carlton Lodge, Reynolds
Plantation, says "Bill has a knack for offering very clear and practical
advice for people and companies trying to improve the effectiveness of
their internal and external communication."
Terry Brock, marketing coach and syndicated columnist, said: "This book
is a must-read and must-implement tool for those of us in the
Information Age. Thank you for packing so many useful ideas into it"
Every tip stated briefly, explained
clearly
Covers both effectiveness and etiquette
Identifies the most serious mistakes,
tells how to avoid them
Useful information for orientation and
training
Defines an employee's e-mail
responsibilities
Not only tells what to include, but what
to leave out of e-mails
Describes the appropriate language for
business e-mails
Moderately priced, so you can order
multiple copies for your company
Your investment:
$9.97
Listen To The Spouse In Your House: Great Tips for
Preventing or Solving Marriage Conflicts -- CD or MP3
Buy the CD:
Buy the mp3:
Purchase the MP3 version from anywhere in the world.
CD available for continental U.S. purchase only.
Click here to
listen to the 81-second introduction
to this dynamic audio!
In that short minute and twenty-one seconds, you'll get an overview of the
value that awaits you.
Dynamic listening strategies from relationship
experts
Bill Lampton, Ph.D. and Sandra Lampton, M.A., married 51 years
Heard frequently in divorce cases: “My spouse doesn’t listen to me.”
Listening requires far more commitment than merely hearing
Vital role of listening during family crises
Why your spouse prefers listening support to spoken solutions
Power of “noncommittal listening”
Unforgettable listening lesson from their daughter
5 specific, practical guidelines for “listening to your spouse”
Available in CD or MP3 Versions
Your investment: $24.97 for the CD,
plus $3.85 Shipping. And/or to download the MP3 audio, $14.97
Reminder: MP3 available worldwide, CD only within
continental United States
How to Make a Sizzling First
Impression! - CD or mp3
Marketing/Technology expert Terry Brock interviews Bill for 37
value-packed minutes. Follow Bill’s advice, and become a master of first
impressions—sooner than you could imagine.
Buy the CD:
Buy the mp3:
Purchase the MP3 version from anywhere in the world.
CD available for continental U.S. purchase only.
Click here to
listen to the 75-second introduction to this dynamic audio!
In that short
minute and fifteen seconds, you'll get an overview of the
value that awaits you.
Veteran broadcaster and marketing/technology expert
Terry Brock interviews Bill with an upbeat, fun flair
Essential guidelines for entrepreneurs, CEOs, dating
singles, job seekers, sales teams—everyone whose success depends on
creating a “sizzling” first impression
5 terrific tips for remembering a new acquaintance’s
name
Why “perfect voice and diction” could be harmful
Why and how to adjust your communication style
The impact of “business casual” dress codes
Vital advice about manners, humor, appearance, and
listening
Your investment: $29.97 for the
CD, plus $3.85 for Priority Mail.
And/or to download the MP3 audio, $14.97
Reminder: MP3 available worldwide, CD only within
continental United States
Maintaining
Maximum Motivation
CD
Orders accepted from
within the U.S. only. Outside the U.S., order Bill's book from
Amazon.com
Roger Revell, President of Revell, Inc. in Missouri: “Your motivation CD
presentation is excellent. Practical, heart-spoken, clear with actionable suggestions.”
Vince Dooley, University of Georgia Athletic Director: “The CD is very
good.”
Carol Hacker, President of Carol A. Hacker & Associates: “He offers superb
insights and loads of practical ideas that the listener can put to use
immediately. This CD is a ‘must have’ for anyone who is serious about
maintaining maximum personal motivation and living life to the fullest!”
Maintaining Maximum Motivation: Strategies for Staying in High Gear!
A twenty-minute audio program that will boost your
morale-permanently.
A great item to share with your professional associates
Condensed version of Bill’s powerful half-day motivation seminar
Your Investment: $25
Add $3.85 for priority mailing, total of $28.85
The Complete Communicator
Plus
Maintaining
Maximum Motivation
CD
Special Opportunity! Order both the hardback book, “The Complete
Communicator,” and the audio CD titled “Maintaining Maximum
Motivation”—for a total of $39.95. This combination gives you a 20%
saving!
NOTE: When you purchase this combination, shipping is free!
How to Speak with
Poise, Power, and Persuasion CD
Orders accepted from
within the U.S. only. Outside the U.S., order Bill's book from
Amazon.com
Frederick M. Smith, owner-agent, Fred &
Carol’s Traveltime, Full Service Travel Agency, Midlothian, TX, said this
after hearing Bill Lampton, Ph.D., speak four times aboard the Regatta
cruise ship: “Each time his comments were inspiring, entertaining, thought
provoking, and motivational.” He called Bill “a highly gifted and
effective speaker. It was a great positive experience for my wife and me.”
In this audio CD, Bill gives you his keys to dynamic speaking . . .the
same keys he has taught in seminars and shared with his personal coaching
clients.. In this informal yet highly informative 35-minute interview by
Doug Smart, CSP, you will get Bill’s advice on:
Defining Dynamic Speaking
Learning to control stage fright
Including humor in your speech—pros
and cons
Four methods of
preparation/delivery—and Bill’s favorite method
The “speaker’s trump card”—every
speaker’s secret weapon
Creating “the illusion of the first
time”
Holding a conversation with your
audience
Reducing your reliance on notes,
improving eye contact
Forget being perfect, be authentic
Your investment: $29.95
Add $3.85 for Priority Mail, total of $33.80
Bill’s pledge:
“Listen to this CD, implement my advice, and you will become a more
dynamic speaker than you ever dreamed you could be. Audiences will welcome
your improved presentations. Not only will your speaking generate
applause—you will get the results you want.”
How To Succeed
in Sales! CD
Orders accepted from
within the U.S. only. Outside the U.S., order Bill's book from
Amazon.com
Doug Smart, CSP, a business consultant with a
strong track record in real estate sales, interviews Bill Lampton, Ph.D.,
for 35 minutes. Through his responses, Bill applies his nationally
recognized communication expertise to the sales arena.
Bill’s sales training clients include Lab Products, Inc., Large & Gilbert
and the Waterford Hotel Group. Like those corporations, you will boost
your sales when you hear Bill discuss:
Listening your way to a sale
Your Universal Selling Proposition
Keeping in touch with prospects
without becoming a nuisance
Tactful ways to get more referrals
Sales language—“taboo words” and
“terrific words”
How selling has changed over the last
twenty years
Sure-fire steps to remembering names
Communication styles—the DISC system
Your investment: $29.95
Add $3.85 for Priority Mail, total of $33.80
New CD for Writers Who Want to Publish
More!
How to Write Like a Bestselling Author!
Hear Bill Describe 12 Guidelines to Great Writing
Orders accepted from
within the U.S. only. Outside the U.S., order Bill's book from
Amazon.com
The dozen guidelines that have helped
Bill publish hundreds of articles and a book
Twelve steps for becoming the writer
people love to read and editors look for
Plainly stated, easily understood, with
vivid examples
Techniques that will identify you as an
accomplished professional
Your Investment: $25
Add $3.85 for Priority Mail, total of
$28.85
"How to Give Magnificent Customer Care!"
New CD for companies that want to lead
their
industry as a model for customer service.
A 35-minute audio program that will
revolutionize your customer relationships
Orders accepted from
within the U.S. only. Outside the U.S., order Bill's book from
Amazon.com
Vince Dooley--legendary coach and athletic director at the University of
Georgia for forty years--wrote this after Bill spoke at the Athletic
Association's Mission Renewal Day: "Your insight into the areas of
customer care was most welcomed
and I am sure every employee in attendance was able to learn something
that will promote a commitment to customer service."
Customer Care is everyone's responsibility
It starts at the top
Empowerment helps employees act immediately
Profiling today's customer
Listen your way into the customer's heart and mind
Answering complaint letters
Customer friendly language
Telephone tips and strategies
Your Investment: $29.95
Add $3.85 for Priority Mail, total of
$33.80
All purchase have a 15 day
return policy.
Any item returned in undamaged condition can receive a
full refund less shipping. After 15 days of receipt, all sales final.
How to Make a Sizzling First
Impression! - CD or mp3
