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Books, CDs, Etc.
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BILL
LAMPTON'S SERVICE STANDARD
Providing a premium level of service
In a highly cooperative fashion
Bringing prominent and permanent value
Making your investment your best bargain ever |
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Orders accepted from within
the U.S. only. Outside the U.S., order Bill's book from
Amazon.com
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Boston-based Don Mitchell, co-author of The
Ultimate Competitive Advantage: “The Complete Communicator is simply the
best, most complete communication book it has been my pleasure to read.”
Entrepreneur Anne Koark, Munich, Germany: “A book that should be read in
every company over the world.”
- The Complete Communicator: Change Your
Communication, Change Your Life!
- 85 practical tips, in clear, compelling
language
- Every tip is useful personally and
professionally
- Nine chapters on major communication
topics
- Hardback edition. Your investment: $24.95
- Add $3.85 for priority mailing, total of
$28.80
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E-book: E-Mailing
Excellence:
55 Tips for Cyberspace Success
Available in the U.S. and
internationally
Downloadable purchase, no shipping involved
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Terry Brock, marketing coach and syndicated
columnist, said: "This book is a must-read and must-implement tool for those of
us in the Information Age. Thank you for packing so many useful ideas into it!"
Watch Terry's One-Minute Video
Testimonial
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All Rights Reserved
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Joe Escobar, Editor in Chief, Aircraft
Maintenance Technology, says that "Anyone who uses e-mail for personal
or business correspondence would benefit from reading this e-book."
Steven Freund, General Manager, The Ritz-Carlton Lodge, Reynolds
Plantation, says "Bill has a knack for offering very clear and practical
advice for people and companies trying to improve the effectiveness of
their internal and external communication."
Terry Brock, marketing coach and syndicated columnist, said: "This book
is a must-read and must-implement tool for those of us in the
Information Age. Thank you for packing so many useful ideas into it"
- Every tip stated briefly, explained
clearly
- Covers both effectiveness and etiquette
- Identifies the most serious mistakes,
tells how to avoid them
- Useful information for orientation and
training
- Defines an employee's
e-mail
responsibilities
- Not only tells what to include, but what
to leave out of e-mails
- Describes the appropriate language for
business
e-mails
- Moderately priced, so you can order
multiple copies for your company
- Your investment:
$12.97
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Maintaining
Maximum Motivation CD
Orders accepted from
within the U.S. only. Outside the U.S., order Bill's book from
Amazon.com
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Roger Revell, President of Revell, Inc. in Missouri: “Your motivation CD
presentation is excellent. Practical, heart-spoken, clear with actionable suggestions.”
Vince Dooley, University of Georgia Athletic Director: “The CD is very
good.”
Carol Hacker, President of Carol A. Hacker & Associates: “He offers superb
insights and loads of practical ideas that the listener can put to use
immediately. This CD is a ‘must have’ for anyone who is serious about
maintaining maximum personal motivation and living life to the fullest!”
- Maintaining Maximum Motivation: Strategies for Staying in High Gear!
- A twenty-minute audio program that will boost your
morale-permanently.
- A great item to share with your professional associates
- Condensed version of Bill’s powerful half-day motivation seminar
- Your Investment: $25
- Add $3.85 for priority mailing, total of $28.85
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The Complete Communicator
Plus
Maintaining
Maximum Motivation CD
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Special Opportunity!
Order both the hardback book, “The Complete
Communicator,” and the audio CD titled “Maintaining Maximum
Motivation”—for a total of $39.95. This combination gives you a 20%
saving!
NOTE: When you purchase this combination, shipping is free! |
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How To Become A
Dynamic Speaker! CD
Orders accepted from
within the U.S. only. Outside the U.S., order Bill's book from
Amazon.com
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Frederick M. Smith, owner-agent, Fred &
Carol’s Traveltime, Full Service Travel Agency, Midlothian, TX, said this
after hearing Bill Lampton, Ph.D., speak four times aboard the Regatta
cruise ship: “Each time his comments were inspiring, entertaining, thought
provoking, and motivational.” He called Bill “a highly gifted and
effective speaker. It was a great positive experience for my wife and me.”
In this audio CD, Bill gives you his keys to dynamic speaking . . .the
same keys he has taught in seminars and shared with his personal coaching
clients.. In this informal yet highly informative 35-minute interview by
Doug Smart, CSP, you will get Bill’s advice on:
- Defining Dynamic Speaking
- Learning to control stage fright
- Including humor in your speech—pros
and cons
- Four methods of
preparation/delivery—and Bill’s favorite method
- The “speaker’s trump card”—every
speaker’s secret weapon
- Creating “the illusion of the first
time”
- Holding a conversation with your
audience
- Reducing your reliance on notes,
improving eye contact
- Forget being perfect, be authentic
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Your investment: $39.95
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Add $3.85 for Priority Mail, total of $43.80
Bill’s pledge:
“Listen to this CD, implement my advice, and you will become a more
dynamic speaker than you ever dreamed you could be. Audiences will welcome
your improved presentations. Not only will your speaking generate
applause—you will get the results you want.”
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How To Succeed
in Sales! CD
Orders accepted from
within the U.S. only. Outside the U.S., order Bill's book from
Amazon.com
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Doug Smart, CSP, a business consultant with a
strong track record in real estate sales, interviews Bill Lampton, Ph.D.,
for 35 minutes. Through his responses, Bill applies his nationally
recognized communication expertise to the sales arena.
Bill’s sales training clients include Lab Products, Inc., Large & Gilbert
and the Waterford Hotel Group. Like those corporations, you will boost
your sales when you hear Bill discuss:
- Listening your way to a sale
- Your Universal Selling Proposition
- Keeping in touch with prospects
without becoming a nuisance
- Tactful ways to get more referrals
- Sales language—“taboo words” and
“terrific words”
- How selling has changed over the last
twenty years
- Sure-fire steps to remembering names
- Communication styles—the DISC system
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Your investment: $39.95
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Add $3.85 for Priority Mail, total of $43.80
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New CD for Writers Who Want to Publish
More!
How to Write Like a Bestselling Author!
Hear Bill Describe 12 Guidelines to Great Writing
Orders accepted from
within the U.S. only. Outside the U.S., order Bill's book from
Amazon.com
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The dozen guidelines that have helped
Bill publish hundreds of articles and a book
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Twelve steps for becoming the writer
people love to read and editors look for
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Plainly stated, easily understood, with
vivid examples
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Techniques that will identify you as an
accomplished professional
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Your Investment: $25
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Add $3.85 for Priority Mail, total of
$28.85
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New CD for companies that want to lead
their
industry as a model for customer service.
"How to Give Magnificent Customer Care!"
A 35-minute audio program that will
revolutionize your customer relationships
 Orders accepted from
within the U.S. only. Outside the U.S., order Bill's book from
Amazon.com
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Vince Dooley--legendary coach and athletic director at the University of
Georgia for forty years--wrote this after Bill spoke at the Athletic
Association's Mission Renewal Day: "Your insight into the areas of
customer care was most welcomed
and I am sure every employee in attendance was able to learn something
that will promote a commitment to customer service."
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Customer Care is everyone's responsibility
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It starts at the top
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Empowerment helps employees act immediately
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Profiling today's customer
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Listen your way into the customer's heart and mind
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Answering complaint letters
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Customer friendly language
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Telephone tips and strategies
- Your Investment: $39.95
- Add $3.85 for Priority Mail, total of
$43.80
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All purchase have a 15 day
return policy.
Any item returned in undamaged condition can receive a
full refund less shipping. After 15 days of receipt, all sales final.
  
Email to: Bill
Lampton, Ph.D.
“Learn more. . .Earn More!”
Write him at:
Championship Communication
P.O. Box 908267
Gainesville, GA 30501-0920
Call: 678-316-4300
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