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Free Newsletter Sample
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BILL
LAMPTON'S SERVICE STANDARD
Providing a premium level of service
In a highly cooperative fashion
Bringing prominent and permanent value
Making your investment your best bargain ever |
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“Your newsletter goes way beyond helping a person at work--it truly
helps a person who finds him/herself in the trenches and in the midst of change.
It provides not only helpful suggestions on how to perform in the workplace but
provides hope and peace of mind while promoting laughter, which is a destressor.”
--CD George, Administrative Analyst,
Department of Procurement, City of Atlanta |
PREPARING AND DELIVERING
YOUR SPEECH
You have four choices of methods for preparing and delivering your
speech. Your audience will welcome only one of these methods.
IMPROMPTU
The impromptu method
really means “on the spur of the moment.” There’s no time for
preparation. Example: During a meeting, the CEO says, “Helen, we
know you went to that conference in Dallas last week. Please take a couple
of minutes to summarize the high points of the meeting.” While she’s
in the process of standing up, she thinks of one or two helpful sessions, and
then describes them briefly.
For most speakers, the impromptu method is useful only when we have no choice,
as in Helen’s case. Otherwise, it’s dangerous. We risk giving
only surface information, rambling, and clumsily wondering what we’ll say
next. Most importantly, we don’t give audiences the well-researched
presentation they deserve.
MANUSCRIPT
The speaker writes the
speech, and attempts to share every word with the audience, without
variation. At times, this is acceptable, even necessary. Assume
you’re in a press conference, answering questions about a highly publicized
event in your place of business: embezzlement, board shakeup, sexual harassment,
massive layoffs. In those instances, sticking to the text may prevent
further problems, such as lawsuits and additional criminal charges.
For the ordinary speaking engagement, the manuscript won’t work. The
audience hears you introduced as a speaker--and suddenly you become a
reader. You won’t sound like a speaker, because written style generally
is more stilted. Also, you’ll have minimal eye contact, and few
gestures.
MEMORIZED
The speaker rehearses her
written speech so often that she memorizes the manuscript verbatim.
Although a few rare individuals can do this successfully, most speakers can’t.
. .and shouldn’t try.
The memorized speech sounds like a recitation. Usually, the delivery
becomes singsong, artificial. And what happens to the speaker’s memory
when distractions occur: a baby cries, a waiter drops a plate, somebody coughs
repeatedly?
EXTEMPORANEOUS The
extemporaneous method combines the best qualities of the previous ones, without
their risks. In this case, the speaker researches the topic thoroughly,
then outlines the speech, instead of writing several pages. He jots down
key words to remind him of stories and illustrations. He will memorize
only a short poem or quotation or three or four statistics. With very
little rehearsal (in my own case, I do not rehearse orally at all), the
speaker relies on the words that come to him “on his feet.”
This is the method I use and recommend, and the one audiences want. You sound
like you’re having a conversation with each individual, you’re well
organized, and you have mastered your introduction and conclusion. You
have a page of notes with you, preferably no more, and you refer to them only
occasionally, so you maintain eye contact most of the time.
CHECK THIS MARKETING GENIUS
For the last six months, I have benefited from reading great marketing
advice from an expert. I’m glad to recommend him to people who want
their business to grow. He’s Robert Middleton, head of Action Plan
Marketing, based in Palo Alto, California.
Robert has a terrific writing style. Also, his suggestions for promoting
your business are easy to understand and to implement. You’ll be amazed
at how much of his information is free, or offered at nominal cost.
You might start by downloading his Marketing Plan Workbook from his
site. Price: free.
Value: extremely valuable in helping you assess your business plans and
directions.
Then I ordered his highly acclaimed InfoGuru Marketing Manual, both
online and in notebook form. In my judgment, every professional person who
wants more clients and wants to serve them more effectively will order this
idea-packed aid. Be sure to study his “Five P’s of Marketing.”
Absolutely on target!
Check Robert Middleton’s site: <www.actionplan.com>
TEAM PLAYERS REACH THE TOP
In reading Thomas J. Stanley’s excellent book The Millionaire Mind,
I came across one item repeatedly. This: While millionaires are aggressive
individuals who believe in themselves, they do not fly solo. “Most
millionaires,” Stanley writes, “do not have one investment adviser--they
have three.” Instead of making the big financial decisions alone,
“their CPA and trusted attorney are part of the team, and these advisers help
select and screen stockbrokers, financial planners, and insurance agents.
There is a built-in system of checks and balances.”
Stanley observes: “Poor service or bad recommendations are more likely to be
noticed if multiple influential parties are involved.”
Really, this is true at all levels of success. Biographies of high
achievers reveal that they surrounded themselves with capable people, and then
listened carefully to their advice. Sounds like Championship
Communication to me!
INVITATION TO BOOK SIGNING
I invite readers within driving distance to drop by my book signing at
the Waldenbooks Store at the Mall of Georgia in Buford, Georgia, on Saturday,
February 23, 2:00 to 5:00 p.m. Much to my delight, this will be my 50th
Book Signing for The Complete Communicator: Change Your Communication,
Change Your Life!
THIS NEWSLETTER: REPRINT/SHARE
You may reprint part or all of this newsletter, as long as you give
credit this way:
Reprinted with permission from Bill Lampton, Ph.D., President of Championship
Communication. See his Web site: <www.commlampton.com>
Please encourage your colleagues to subscribe, by sending an E-mail
to :
<mailto:
drbill@commlampton.com>
with the simple message “Subscribe.”
SCHEDULE BILL FOR YOUR GROUP
Contact Bill to help your organization achieve
CPR-Cooperation,
Productivity, Renewal of Mission! Call 678-316-4300
E-mail him: <mailto:drbill@commlampton.com>
View his Web site to check his topics, client list, and endorsements: <
www.commlampton.com>
Special Suggestion: Consider sharing Bill’s name and Web site with
the meeting planner for your professional organization. Your referral will
be very helpful!
Email to: Bill
Lampton, Ph.D.
“Learn more. . .Earn More!”
Write him at:
Championship Communication
P.O. Box 908267
Gainesville, GA 30501-0920
Call: 678-316-4300
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